here is my reply email to our building management company - crosby.
hello,
thank you so much for the letter today letting me/us know
that there are specific channels that i/we are to go through in regards
to issuing complaints against/about the no frills grocery store below
my/our suite(s). i looked for the bylaw you referenced and could not
find it on your web site, if you could forward it to me for my perusal
that would be great - because i surely wouldn't want you to have to take
further action if i was to keep corresponding with alfie and no frills.
and while we're on the subject of correspondence, it would be lovely if
you, as a strata management company - who we employ as owners - would
return some of the correspondence that comes your way. it pains us as
owners to send emails in which we ask repeatedly what measures are being
taken in regards to the noise - and get nothing in return. is it any
wonder i/we have become frustrated as owners who are constantly ignored.
and really, nothing has been done to help with the noise. we are
constantly told things are being done, or that things are in the works
and it's just not true. jxxx bxxx, who lives next to me, is selling
her unit because of the noise. another has said they may do the same
come next summer. if i was them and lost money due to the noise from no
frills, i would be taking no frills/alfie to court to recover my losses -
this is not without precedent.
so, as i see it, unless we get regular updates as to what is going on
and what things are taking place to lessen the noise, i am going to
continue to stay the course - i can not speak for others who are also
frustrated. they will do what they will and i will not stop them, but i
am here as support for them. when you do something for us, then i will
do something for you. honestly, the fire extinguisher sign on the second
floor is still upside down after repeated emails asking that it be
turned right side up. if this can't be done, why should we think
anything else will be done?
i have the knowledge and connections through my work for sound
suppression and have passed on suggestions re: rubber matting, softer
wheels on the carts - when they move along the cement floor the sounds
travels through the building, different types of sound insulation, etc.
and none have been acted upon. in fact, there was to be some spray
insulation applied but it has yet to happen. this was months ago.
if you read any of the initial correspondence you will see that we, as
owners, were polite and were, and still are, willing to work with alfie
and no frills, but we have been met with deaf ears or it's proved
fruitless. so? if you were us, what would you do? i don't think you
would sit idly by and listen each day as pallets jacks unloaded trucks
and carts moved along the floor with the sound being such that you can
track their path from one part of the store to the other and other forms
of crashing and banging.
no frills and alfie don't seem to care about being good neighbours, i
could be wrong, but that's the optics. sure he came to my suite, shook
hands, we talked and he said he understood, but really, he seems to be
done making any changes to his store. loblaw's has washed their hands of
it. so, we carry on. and if need be i will employ council on my behalf
and see what my/our options are. maybe nothing, but you have to explore
all avenues and exhaust all options before giving up. i've said it
before and i'll say it again, i was happy when i found out a grocery
store was going in below us. now, not so much.
regards,
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